Contact Us

We would love to hear from you!

Contact Us

  • Local: (402) 431-5180
  • Toll-Free: (800) 323-2786
  • E-mail: or use the form below
  • Member Services Fax: (402) 431-5186
  • Debit Card Lost or Stolen: 1-800-528-2273
  • Credit Card Lost or Stolen: 1-866-563-1335
  • Credit Card Statement Questions: 1-800-944-2726

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Hours & address

Monday – Friday
8:00 AM – 4:00 PM CST

Mailing Address: PO Box 541030, Omaha, NE 68154
Physical Address: 510 N 127th Street, Omaha, NE 68154

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  • Please let us know why you are contacting us today. We ask that you give us as much information as possible, however please do not submit any sensitive personal information (social security, date of birth, etc.). Once received, a member of our staff will contact you during business hours via your preferred method of contact to assist you.

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